Endpoint Backup Service (Acronis Cloud Backup)

Artikelcode: DNMSEPB-EBS01
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Endpoint Backup

This service takes care of taking automated backups of the customer's end users’ computers and the ongoing monitoring of those backups.

Key features

  • Automated backups for for Windows/OS X/Linux computers
  • Multiple backup types: Back up disks/volumes (with all information required for the operating system to boot) or individual files or folders.
  • Customizable backup scheduling: Automatic backups according to the desired schedule and frequency – monthly, weekly, daily, hourly, or even every 10 minutes. By default, backups are performed on a daily basis, Monday to Friday.
  • Active Protection: Stop ransomware with the backup industry’s most advanced, AI-based anti-ransomware technology that protects files, backups, and the backup agents in real-time. Any files impacted before an attack was deflected are automatically restored.
  • Universal Restore: Reduce time spent on recovery tasks. Universal Restore makes dissimilar hardware recovery dramatically faster by detecting the machine type and auto-installing appropriate drivers for the hardware.
  • Secure cloud storage for backups: Rest assured knowing backups are stored in a secure ITAF datacenter. Remark: the consumed backup storage is charged separately on a per GB basis.
The objective of endpoint backup monitoring service is to follow-up on the status of the end users’ computer backup status and to be able to proactively detect failed backups and quickly respond to it.

When ITAF is signalled by its endpoint backup monitoring systems that a backup has failed or did not run, a staff member creates a pro-active incident ticket based as part of which the customer will be informed about the alert. This triggers an investigation to identify the root cause of the backup failure and any corrective actions that may be required to result in successful backups. Corrective actions are chargeable on a time & material basis.

Backup Retention Policy

·         Monthly backups are kept for 6 months
·         Weekly incremental backups are kept for 4 weeks
·         Daily incremental backups are kept for 7 days

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Endpoint Backup Service (Acronis Cloud Backup)
4,95 €